CHÍNH SÁCH BẢO MẬT

This privacy policy is established to ensure the protection of information related to all organizations and individuals who access or conduct transactions on the website tim-corp.com.vn, owned by TIM CORP Company Limited.
With a commitment to prioritizing customer benefits and experience, TIM Corp ensures that all information provided by customers is fully protected in compliance with applicable legal regulations.

1. Purpose of Collecting and Using Information

All personal data collected on the TIM Corp website is encrypted and used for the following purposes:

  • Recommending and supporting customers in finding suitable products

  • Processing delivery

  • Processing payments

  • Sending notifications about promotions or special offers

  • Surveying customer needs and behaviors

  • Improving and upgrading the TIM Corp website

  • Contacting, assisting, and resolving customer-related issues in special cases

2. Stored Information

When registering an account on the TIM Corp website, customers may be required to provide the following information:

  • Full name

  • Username

  • Email address

  • Password (encrypted)

  • Phone number

  • Address

The system may also automatically collect additional data, including:

  • Cookies

  • Number of visits to the TIM Corp website

  • IP address

  • Browser type

  • Order details

All collected information is used solely to enhance service quality and optimize the customer experience.

TIM Corp DOES NOT store customers’ bank card information or bank account details.

3. Information Retention Period

Personal data will be retained until the customer sends an email requesting the system to delete the information.

4. Modifying Personal Information

Customers can access the TIM Corp website at any time to update or modify their personal information.
TIM Corp does not have the authority to alter or modify customer information without customer action.

5. Commitment to Information Security

TIM Corp is committed to protecting customers’ personal information to the highest standard and in accordance with legal requirements.
Customers are responsible for:

  • Providing accurate and truthful information

  • Safeguarding their account and password

  • Not sharing their personal login information with others

TIM Corp reserves the right to decline requests or complaints if there is evidence that the information provided by the customer is inaccurate.

6. Sharing Customer Information

TIM Corp commits not to sell, rent, or share customer information with third parties without the customer’s consent.

Information may only be disclosed under specific circumstances:

  1. Upon request from competent legal authorities

  2. Under contractual agreements with third parties for research or website development purposes
    (These third parties are bound by confidentiality agreements and are prohibited from using customer information for purposes outside the scope of the contract.)